Clevelander South Beach
  • F&B
  • Miami Beach, FL, USA
  • Full Time

Job Description

Shuckers Waterfront Grill has been proudly serving fun and flavor since 1989, and recently opened sister property, Shuckers South Beach, at The Stiles Hotel. This iconic venue, located in the heart of South Beach on Collins Avenue, is a perfect outdoor spot to showcase fresh seafood, local favorites and Shuckers' Famous Grilled Wings! If you love fun, sun and working with a team of passionate hospitality professionals, we would love to meet you. This position is ideal for candidates just starting a Serving career, and while experience is appreciated, it is not necessary for consideration.

 

Duties and Responsibilities:

Provides quality guest service, promoting and marketing Clevelander's brand

Participates in internal modeling programs, special Clevelander events, and performs spokes-model and promotional modeling tasks as needed

Maintains weight and appearance consistent with that presented during the initial job interview

Consistently delivers exceptional service to guests while entertaining in a professional manner in accordance with Clevelander's brand expectation

Markets the Clevelander and services offered to a targeted customer base

Performs in a public relations capacity when modeling and promoting the Clevelander

Models Clevelander apparel and accessories during work hours, and maintains an appearance consistent with Clevelander's brand expectation

Interacts and entertains guests in a cordial and gracious manner, thereby creating a memorable experience and building guest loyalty

Meets quality services standards with all guests by creating a friendly, relaxed atmosphere while visiting with guests and coordinating service requests

Serves food and beverages to guests in a timely manner

Ensures guests are pleased with their food and beverages after each course

Delivers an enthusiastic greeting and builds a relationship with all guests

Informs guests of food and beverage specials as well as upcoming and ongoing Clevelander events

Completes assigned side-work duties and assist in all opening and closing procedures

Ensures cleanliness in assigned work station including all interior, exterior and dry goods areas

Maintains appropriate levels of condiment items in all server stations

Promotes a professional, safe, helpful and courteous work environment

Enters all orders and transactions on Clevelander point-of-sale system, and presents guest with receipt in a timely manner

Executes the safe and responsible sale of alcoholic beverages, verifies identification of guest appearing under 30 years of age

Attempts to up-sell brand name liquors, foods and wines

Ensures proper glassware and garnish is used for each cocktail

Completes cash drop and checkout procedures at the end of each shift

Maintains compliance with Responsible Vendors and food handling programs

Maintains and ensures compliance of all policies and procedures

 

Qualifications:

Must be at least 21 years old with 2 years related experience; high school diploma preferred

Previous modeling experience preferred, but not required

Maintain a well-groomed appearance, posture and hygiene deemed by management

Make-up, appearance and style is current and fashionable and trends consistently with Clevelander's brand image

Possesses the ability to wear Clevelander clothing with weight and appearance associated with modeling industry requirements and standards

Posture, gestures, movement and walking reflects model esthetics

Presents an outgoing personality, warm and friendly demeanor, and demonstrate enthusiasm and professionalism, effective listening skills and good judgment

Possesses excellent customer service skills

Exhibits a high energy level

Capable of basic math tasks

Works well in a team environment

Ability to multi-task in high stress situations

Ability to verbally communicate and take direction

Strong attention to detail

Strong organizational and time management skills required

Clevelander South Beach
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